Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number
• Shipping and billing address
• Payment information (processed securely via Razorpay)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and requests
• Send promotional communications (with your consent)
• Improve our website and services

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (Razorpay) to process transactions
• Shipping partners to deliver your orders
• Service providers who assist our operations

4. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Razorpay's PCI-DSS compliant platform.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. Contact Us

For any privacy-related questions, please contact us at:
Email: contact@gloviena.com
Address: 502, Iqbal Manzil, Nagdevi Street, Mumbai - 400003